Frequently Asked Questions
Find answers to common questions about SignEazy, our features, pricing, and how to get started. If you need further assistance, feel free to contact our support team.
General Questions
SignEazy is an easy-to-use and affordable eSignature platform that allows you to sign documents online quickly and securely. With support for a wide range of document types, it’s the perfect solution for businesses and individuals looking to streamline their signing process.
SignEazy offers flexible pricing options:
- Pay-as-You-Go: $0.50 per document, no upfront commitment.
- Prepaid Credits: Purchase credits in bulk for a discounted rate, perfect for occasional users.
- Subscription Plans: Monthly and annual plans with unlimited access to features, best suited for regular users.
Pay-as-You-Go Plan
With the Pay-as-You-Go plan, you only pay for the documents you need to sign. Each document costs ₹50, and you can initiate the signing process without requiring a credit card or login. Once the document is signed, you can download it, and it will be accessible for 7 days.
No, there are no hidden fees. You simply pay $0.50 per document when you are ready to download the signed version.
Prepaid Credits Plan
Prepaid Credits let you purchase signing credits in bulk. This option is more economical for users who need to sign multiple documents over time. After each document signing, the credit balance is updated, and you will receive reminders when your credits are low.
Yes, prepaid credits come with an expiry period, but you will receive reminders as the expiration date approaches, so you can use your remaining credits or purchase more if needed.
If you run out of credits, you’ll receive an email notification. You can purchase additional credits at any time through your account.
Subscription Plans
Our subscription plans include unlimited access to all essential features like:
- Unlimited document signing
- Bulk sending of documents for multiple signers
- Template management for faster setup
- Real-time tracking and audit trails
- Send for review before finalizing signatures
Yes, you can switch between subscription plans anytime through your account settings, and the remaining balance will be adjusted accordingly.
You can cancel your subscription at any time from your account settings. Your access will remain active until the end of your billing cycle, and no further charges will be applied after that.
Account and Security
Creating an account is only required for the Prepaid Credits and Subscription plans, as these offer additional features and require login for credit balance and template management. The Pay-as-You-Go plan does not require an account.
Yes, SignEazy ensures the highest level of security for your data. All documents and information are encrypted during transmission and storage, and our platform complies with industry-standard security protocols.
Yes, SignEazy provides real-time tracking on your document status. You can see if the document is pending, signed, or downloaded by the recipient.
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